Hey Reader,

Every time I go to IKEA, I tell myself I’m just browsing.

And every time, I somehow leave with a cart full of “essentials” I didn’t know I needed, a stomach full of Swedish meatballs, and the sinking realization that I now have to assemble everything I just bought.

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Fast forward to me sitting on the floor, surrounded by pieces that should be a simple shelf but instead look like the remnants of a DIY crime scene. The instructions? Just a series of cryptic stick figures that seem to mock my existence.

And honestly? This is how a lot of business owners feel about their client experience.

They start with good intentions, grab a bunch of “must-have” tools, and piece things together, only to realize...
❌ The instructions (or lack thereof) are confusing.
❌ There are way too many random moving parts.
❌ Clients are frustrated.
❌ And somehow… there are always extra pieces lying around with no clear purpose.

Sound familiar?

If your client journey feels like an IKEA nightmare—full of missing steps, unclear communication, and the occasional “Wait… how does this even fit?” moment—let’s fix that.

Enter: Lead to Love.

This isn’t another generic “client experience template” (because yawn). It’s a custom-built, intentional, actually easy-to-follow blueprint that takes your leads from “just curious” to raving, repeat clients—without the confusion, overwhelm, or unnecessary extra screws.

But here’s the thing—I’m not here to set up your tech or do the implementation for you. I’m here to help you create a strategy that works for your business and give you a clear, actionable plan to make it happen.

Because let’s be real—if I did all the tech setup for you, that could easily cost $10K (or more).

Lead to Love gives you the same high-level strategy and system design without the hefty done-for-you price tag.

You walk away with...
✅ A clear, seamless process from lead management to offboarding.
✅ A strategy designed around your business—no one-size-fits-all solutions here.
✅ A detailed action plan so you know exactly what to implement (and when).

No tiny allen wrench required.

Just a system that works.

Ready to ditch the chaos?

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P.S. If you’ve ever successfully built IKEA furniture without wanting to throw it across the room, I’m impressed. You’ve already got the patience for this. Let’s channel that energy into making your client experience effortless. 😉

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Until next time,

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Have we met? Hi, I'm Jacki Hayes. I love to read (especially smutty romantasies featuring faeries or vampires), climb and then fall off bouldering walls, and camp in a tent. I'm a Mani-Gen, Enneagram 5, and enormous MCU geek. Want to connect? Book a Connections Call.